FAQ
FAQ
How long will it take to get my order?
In-stock orders ship within 2 business days from our warehouse in Norcross, Georgia. Standard delivery takes 3-7 business days after that. You'll get a tracking number by email as soon as your order ships.
What sizes do the balls come in?
All three balls — HARDWORK, Datw3rk, and H3AVY — come in both 28.5" (Size 6) and 29.5" (Size 7). Select your size before adding to cart.
What is the ball made out of?
The HARDWORK and Datw3rk Indoor Basketballs use a microfiber composite leather cover with a cushioned sponge-like core. Built for indoor play on hardwood. The H3AVY 3LB Weighted Training Ball uses the same construction with added weight for strength training.
Why is the price what it is?
BookDawg balls are built to the same spec as the leading indoor basketballs on the market — and priced competitively with them. The difference: every BookDawg ball is built by a Black-owned company, manufactured under our direct oversight, and shipped from our warehouse in Georgia. You're paying for the ball and supporting the mission.
Do you offer bulk discounts?
Yes. We offer bulk pricing for teams, programs, schools, and gyms. Minimum order is 25 custom basketballs. Visit our Bulk Orders page for details or email info@bookdawgsports.com.
Do you ship internationally?
We currently ship to the contiguous United States, Alaska, Hawaii, and Canada. International shipping rates are calculated at checkout. The customer is responsible for any duties, taxes, or customs fees charged by the destination country.
What's your return policy?
We have a 10-day return policy for unused items in original packaging. Product must be packed in the original, undamaged, and complete packaging. Pre-orders are not refundable. Read the full Refund Policy for details.
Why was my payment declined?
Common reasons:
- Incorrect billing address — make sure the billing address matches your payment method
- Credit card limit reached — check your daily or total credit card limit
- Card flagged by your bank — call your bank to authorize the charge
If you've checked these and still have issues, email info@bookdawgsports.com.
How do I care for my basketball?
- Indoor use only — hardwood courts only
- Wipe down after use with a damp cloth
- Store at room temperature — avoid extreme heat or cold
- Check pressure regularly — keep inflated to 7-9 PSI
Do you have a warranty?
We stand behind every BookDawg ball. If your ball arrives defective or damaged, contact us at info@bookdawgsports.com within 14 days and we'll replace it.
How do I contact you?
Email info@bookdawgsports.com or use the Contact form. We respond within 2 business days.